About Us
The New Wave of Hearing Care for Norfolk
Tide Hearing is the fresh, independent venture of Tom Silver, a highly experienced audiologist with over 16 years in the profession. After working with both national chains and respected independents, Tom has founded Tide Hearing to offer a more personal, caring, and client-centred approach to hearing health.
This is about doing things differently. Tide Hearing was created from a passion for honest advice, tailored solutions, and a belief that hearing care should be as individual as you are.
Why book with Tide Hearing?
Because you’ll be seen by someone who listens — not just to your hearing concerns, but to your story. Tom combines clinical expertise with genuine care, offering the latest hearing technology in a relaxed, no-pressure environment.
With Tide Hearing, you can trust you’re in safe, professional hands every step of your hearing journey.
Our Story
We are proud to introduce Tide Hearing, a new, independent hearing care service created with one clear mission: to put people at the heart of everything we do.
Founded by Tom Silver, a highly experienced Audiologist, Tide Hearing was born from the desire to offer truly personal hearing care in a supportive, family-run environment. Tom is joined by his wife, Vicky, who manages the patient care and administration side of the business. Together, we bring not only expertise, but also compassion, understanding, and a genuine passion for improving lives through better hearing.
At Tide Hearing, family is at the heart of everything we do. That includes our daughter Esme, who reminds us daily why hearing life’s little moments matters, and our energetic chocolate Labrador. Together, they keep us grounded, smiling, and focused on what hearing care is really about – staying connected to the sounds and people we love most.
We believe hearing care should never feel rushed or transactional. Every appointment is tailored to you, whether it’s a full hearing assessment, advice on hearing technology, or ongoing support with your hearing aids. Our approach is built on:
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Transparency – with clear pricing and no hidden costs.
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Patient-centred care – we listen first, then guide you through your options.
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Trust – we’re not here to “sell” hearing aids, we’re here to support you on your hearing journey.
We understand that choosing where to go for hearing care is a big decision. That’s why we are proud to say Tide Hearing has grown from the ground up, building a service people can feel confident in from day one.
Much like the tide, your hearing journey will have natural ebbs and flows. We’ll be here alongside you throughout, helping you to stay connected to the people and moments that matter most.
We are taking appointments now and would be delighted to welcome you to Tide Hearing.
